To obtain high quality and speedy Technical Support Response, please fill in the following information into the form and click the "Submit" button (the fields marked with asterisk (*) are mandatory). In further correspondence with the technical support team, please include all previous messages you have interchanged so far.

BEFORE YOU FILL THE FORM:

1.) Make sure the problem is not in the Avira AntiVir Frequently Asked Questions section on our website.

2.) If your inquiry regards the fact that your username and password are not accepted, please make sure that:

• you enter your username and password correctly (they are case-sensitive)
  To get the best accuracy, we recommend that you copy and paste them from the original email message you received after purchase to the relevant fields
• you do not attempt to download the administrator version unless you have a multi-user license purchased

 

• if you have lost or mislaid your username and/or password, or had to rebuilt your computer and can not find them - please request your username and password be resent here